Being an effective manager is all about getting the best out of your team as well as ensuring that you meet all the targets and goals that have been set for the overall business. One of the ways that you can help your team members is to make sure that you enrol them on any training that they may need for their jobs as well as looking for other training that might help them generally. Here are some pieces of training that can be transferable across a number of different sectors and job types.
Customer service courses – any customer-facing job requires customer service skills. These skills can include everything from patience and empathy through to knowing how to deal with difficult and aggressive customers.
Mental Health Training Courses – there are many reasons that people should attend these types of courses, and you can see a large range at places like https://www.tidaltraining.co.uk/mental-health-courses/. These courses are particularly important for people who work with vulnerable individuals.
Health and safety courses – there are a variety of courses that fall into this category, and they can include everything from manual handling to courses that look at the requirements for working with chemicals or those that show you how to write and analyse risk assessments.